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Frequently asked questions
Our cancellation policies vary by location. Look for the cancellation policy in the description of the rental you are interested in – under the header “ Cancellation Policy”. Our most common policy is as follow: 100.00% will be charged when cancelling less than 30 days before arrival 30.00% will be charged when cancelling less than 365 days before arrival We have completely revamped our cleaning procedures to best protect our team and guests from the global pandemic. This includes PPE for cleaning staff, upgraded, hospital-grade cleaning agents, a comprehensive cleaning checklist, including sanitizing all surfaces and washing all linens in high heat. For a more comprehensive overview of our latest cleaning routines please see our blog post on Covid-19 cleaning here and our Covid-19 update here . Yes! We offer weekly and monthly furnished apartment pricing in addition to nightly...