REVIEW 4129
Mônica Q.
Hyatus Direct
Hyatus in New Haven became my home in CT, and I will always come back!! Beautiful new building and brand new apartment! Everything in the unit is new and the furnishings are exceptional. The building is luxurious and the common areas are beautiful and comfortable with a ton of amenities from lounges, a multi floor gym to private theaters and even a bowling alley! Of course, I also need to mention the 24/7 coffee bar that offers free unlimited fresh ground coffee, lattes or hot chocolate - amazing for late night studying sessions. I loved the environment, so close to downtown and very walkable but also super calm and quiet, excellent for those who work from home and convenient even for those who come by car, especially with the included covered garage parking. I always pay a lot of attention to cleanliness in every place I stay and this place really went above and beyond. They clearly did a full deep clean before I came which really allowed me to feel at home. The bathroom was impeccable, everything very clean, the towels were so comfy and the unit came stocked with soap, shampoo, conditioner and even a toothbrush, and moisturizer - which was great because I had forgotten mine! The kitchen is also very well equipped. I didn't miss anything at all, and loved using their blender which I used for my workout smoothie each morning. I was able to cook my meals without any problems! The bed was one of my highlights! I have a lot of problems with mattresses and I often can't sleep on any mattress other than my own. But this bed was extremely comfortable, so I ended up asking Hyatus for the brand because I want to purchase it for myself. The king-size bed was also a awesome surprise and bedding was super comfy. Felt like I was sleeping on clouds :) Their customer service is wonderful and they respond very quickly, I was impressed with how fast they were. I had problems connecting my apps to the tv and in less than 5 minutes they answered my call, they were on the phone with me the whole time, step-by-step directing me how to solve the issue. Very patient and informative. I didn't want to leave but I will definitely be back soon, I felt at home during my stay and now it really will be whenever I'm back in CT.
