Hyatus guest reviews, in guests’ own words.

Summary: I liked: I did not like:

So happy I chose this place as abode for my family for our Christmas getaway. It was exceptionally clean, modern and tidy. It's private and secure, which allowed us to feel safe and comfortable throughout, from parking to getting in and out of our apartment. One of our party members has a disability, so we particularly appreciated how accessible everything was. The host was also super-responsive and friendly. Would definitely book again when we return to Boston.

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The Asher is beautiful! Tatenda is a responsive, friendly host. Had a cleaning issue, Tatenda refunded our cleaning fee to help with that. Came into a dirty kitchen and bathroom. she did offer to have the cleaning crew come and clean but I turned that down. I had already done it. The game room was wonderful, it was a big hit with my kids. The downside to staying here are the way that the amenities are listed, no extra blankets, sheets and there was no tea or Waters that was described when I reserved this. Also with a reservation for five people they only provide 4 bath towels. The vending machines in the Asher were not stocked with any bottled water which was very inconvenient. When I made my reservation I listed that I had a Chevy Tahoe and in the garage they placed me in a compact space, that was impossible to get into. Overall a nice place, but the cleaning part really ruined it for me. Lucky's had awesome food and service, train station very close! Very quiet and secure building.

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The service was superb by all Hyatus team!! All the apartment was very comfy, beautiful and very neat (the living/dinning space a bit tight for 6 people). The kitchen was incredibly well equipped with excellent complimentary items like coffee, spices, soaps ... even toothbrushes. The common areas were superb as well, with all new equipment we had a wonderful time using it all. The bathrooms are nice but the shower faucets and heads not up to the standards and not working well. One can hear the tenant above, specially if there are children running. I would give the rooms a 5 star rating if it was not for the shower heads/faucet and the noise above. But we had a wonderful time!!!!!!

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My partner and I had a very beautiful stay at Hyatus. Everything was clean, spacious, and conveniently located to plenty of quality restaurants. We definitely recommend Hyatus and plan on staying again in the near future.

Had a great stay. Well appointed apartment had everything we needed, including a pretty well appointed kitchen and big closets. Fast easy access to Cambridge and Boston by car. Only downside for us was difficulty finding any carts to help us move stuff in and out. We are a family of 5 on a long trip and had groceries and other things besides rolling suitcases. If travelling light or everything has wheels, no problem, but I wound up carrying everything for a family of 5 a pretty long distance. I would stay here again, but carry a wagon in the car. Very responsive management company hosts.

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Felt like home, will definitely stay again

We had a very pleasant stay. The apartment is comfortable, well maintained, and equipped with almost new furnishings and brand-new appliances. The building offers secure access with a concierge, which we appreciated. The location is very convenient and family-friendly: our children enjoyed the nearby LEGO Discovery Center, and the Museum of Science in Cambridge is only about ten minutes away by car. There are also good shopping options in the area, and paid Metropolis parking is literally steps from the building. Communication with Tatenda was smooth and responsive, and we appreciated the thoughtful gesture of providing toys for our children. Overall, a very positive and convenient experience.

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Great location near Boston, very nice stay

We had a great stay for a family vacation. We were part way through a long road trip. The large, modern efficient in-unit washer and dryer came in handy. It was so nice I worried our three year old could mess things up, so just moved some things higher. If I knew in advance I would have brought our stuff through the front door as the apartment was closer to that elevator (though maybe they have other units at other spots in the building). It is a big building and you could have long walks, so maybe just scout out which set of elevators is best for you when arriving. Super fast replies on a few minor logistical issues, even on weekends and holidays. Very fast access to Boston by car. Was also a T station that seemed pretty close but we didn’t use it. Would definitely recommend.

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the apartment and facilities are good. location is close to downtown, groceries

Check-in and out was very smooth. The apartment was very clean and the amenities and furniture very nice and practical. The kitchenware was also very nice. Thank you for a great stay!