Hyatus guest reviews, in guests’ own words.

Great location. Clean and comfortable.

The place is great, exactly as described. Location is near a T STOP and right on a bus stop. The host was very easy to communicate with and helpful. Thanks Tatenda!

Very disappointed--The listing shows beautiful views out the living room and bedroom windows. Instead, the apartment had only an interior courtyard view of the other buildings. The floor plan in the listing did not match the apartment, which was smaller than the plan shown. The listing says king bed in one part, and queen bed in another. It was a queen. Pool is seasonal only, and was drained. After reaching out to the company, I was told that Hyatus manages many apartments in the building and that the Airbnb listing isn't for a particular apartment. The Hyatus "about us" section says that the apartment will meet or exceed the photos. With no view from the apartment, this was definitely not the case. Communication with them through Airbnb is with a virtual AI agent, although a live agent will return calls. On the plus side, the apartment was attractively decorated, clean, and pleasant, and the instructions for apartment access were clear and easy to follow.

Read full review

Summary: Very Good Appartment, issues with the electronic keys. I liked: Appartment very good. The neighborhood is good. Two bedrooms, perfect for two couples. Big living room and kitchen full equiped. I did not like: We had problems with the electronic keys. Three nights we were stuck outside or in the lobby until we got help and received a new key. Help is online, contacting them was not immediate sometimes. We saw other people having similar issues with the key in the elevator ( it is needed to go to your floor)

Read full review

We had a fantastic stay, and Tatenda could not have been more responsive, helpful, and pleasant. The building was amazing — I used a private meeting space for some zoom calls, enjoyed the complimentary coffee service in the lobby, and *could have* used the salt cave, gym, or nice BBQs if I’d wanted to. Location was easy to find and a great homebase. 6 min walk to great food and shops near Yale. We had a tiny bit of trouble checking in, but in looking back on the very detailed instructions, I suspect it was more about our exhausting travel day more than any issue with guidance. Tatenda had provided a visual link w/step-by-step directions; if you’re more of a visual person, perhaps take the time to watch it ahead of time if you’ll be arriving late (as we should have). There was occasionally some footstep noise from the unit above. Not a significant issue for us, but if you’re sensitive to that type of thing, you may appreciate having earplugs with you. Would happily stay again!

Read full review

Summary: I liked: I did not like:

Summary: I liked: I liked how clean the place was. Very spacious, fully equipped kitchen. I did not like:

I cannot say enough good things about this home! Probably one of my favorite airbnbs I've ever stayed at. The house was beautiful and cleaned extremely well. The location is fantastic for walking to the downtown area of Lambertville or New Hope. Tatenda was responsive and so friendly. Check-out was a breeze and everything was taken care of for us, which is a nice change from recent airbnb stays! Really hoping we can do a longer stay here next time we visit Lambertville!

Read full review

The location of this unit cannot be beat! This was our first time in Boston so we had no idea what to expect. It is in such a convenient location - only a few short steps to the Orange Line of the T, making it VERY convenient to travel to other areas. We really appreciated that, especially with the rain we endured those days. The host was extremely helpful...we definitely felt that our presence mattered and that guests are truly cared for.

Read full review

Place is well kept and we felt safe

Summary: I liked: Thank you! I did not like:

Summary: Wonderful would stay there again!! I liked: Very clean!! Great location , felt safe!!!! Nice coffee machine downstairs!! Smells good!! I did not like: Nothing