Hyatus guest reviews, in guests’ own words.

Overall, this was a comfortable stay but several issues impacted the experience, particularly around check-in and cleanliness. We arrived at 6 AM on a red-eye and had informed the host in advance, requesting early check-in. We were told we’d be notified if the unit became available before the 4 PM check-in time, but this unfortunately was not the case. With no luggage storage available, we used Bounce at an additional unexpected cost. Most hosts typically offer luggage storage or some assistance for early-arriving guests. Upon arrival, the key pickup system did not work properly and required in-person assistance to resolve. The apartment was also not fully clean on arrival, with issues including hair and stains on towels, unfresh bedding, a damp set of extra bedding, and a rug that created a tripping hazard (and was tripped on). On the positive side, the location is good—about a 0.6-mile walk to Sullivan Square Station. The building felt secure with good amenities, incl gym/pool.

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We took a trip to Sesame Place and this home was perfect for two families with several kids! The town is wonderful, local market, coffee shop and ice cream within walking distance. Tatenda was super and we had no issues.

Summary: I liked: I did not like:

Very beautiful apt, definitely we want to come back

We had a wonderful stay at Mike & Tatenda's South Philadelphia home. The house was clean, comfortable, and located on a nice, quiet block. The location was excellent and very walkable, with Target just a short walk away, along with plenty of restaurants, nightlife, and attractions. One of our favorite parts of the stay was the amazing Philadelphia skyline views at night. Being so close to everything really allowed us to experience the energy and charm of South Philly. Staying here helped us understand why so many people love this part of the city. Mike and Tatenda were great hosts, and the home was exactly what we were looking for. We would definitely book this property again on our next trip to Philadelphia. Highly recommended!

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Very spacious and clean. Host was quick to respond. My family and I enjoyed the house

Tatenda was an outstanding host made sure we had everything we needed, the picture that they provided definitely matched the description of the place overall 5 stars recommended for future stays???

This property is very nice clean modern very easy to get to , very close to food , Boston and Airport, neighborhood is safe and clean , communication with the property managers is excellent very quick and responsive, I very much recommend anyone who wants to stay in a apartment that has all the amenities of a hotel this property

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Short walk to tram station. Parking place was helpful for our rental car.

Summary: I liked: The apartment was well equipped and clean. Central to nearby shops and restaurants and just around the corner from the T. For two colleagues on a business trip it was great value for money and a welcome alternative to a hotel. I did not like:

Very nice stay!

I loved the location of this rental. Right down the street was an amazing park for families, coffee shops and bakeries. It was such a cute area. The apartment was super clean and the host was very accommodating and responsive. I appreciate the communication and flexibility!