Hyatus guest reviews, in guests’ own words.

We had a very good experience staying on Tatenda with Hyatus. A modern apartment with all the necessary amenities. Beautifully decorated room with comfortable mattresses and spacious walk-in closets. The WiFi connection was very fast and stable. Warm apartment suitable for Boston’s cold weather. The hosts are excellent: responsive and helpful whenever we requested for sth eg new towels and always reply fast. Thanks for everything. I would highly recommend this place for staying!

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The Hyatus Living really surprised us in a great way. This has been our first air bnb experience, my husband had to stay in Boston for a few weeks due to a surgery he had and we were very stressed about finding somewhere to stay. We are not from America and coming to the states not knowing the area finding an accommodation that would allow us to cook and get to shopping and the hospital quickly was especially essential. The Hyatus property we rented was modern clean and had a lot of the necessary items needed for cooking. My husband was going to be on his own for a bit as I had to return home for work and then come back out to bring him home. The staff at the location and even the residents at the location were super helpful and friendly. The location was perfect. It allowed my husband to be able to get around with his crutches to get fresh air, get yummy dishes from different restaurants and cafes, do a little shopping for himself at some name brand stores and even get a haircut. The area was safe and clean and had a hospital center next to the accommodation. The Hyatus staff were easily accessible via text or phone and were so friendly and professional. I would definitely use this accommodation again and I have already recommend this stay to others.

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The rooms are spacious and clean, kitchen is fully equipped for those who want to cook.

What a great host! The unit was so beautiful and clean! Great location as well! We loved our stay and will definitely come back! Thanks again for having us!

Great

Great apartment to enjoy a quiet escape and ensure it has all the amenities. Service of the staff was extremely accommodating. Parking is also a huge advantage but only if you have an issued key fob. I didn’t have this luxury and had to pay across the street which they were able to reimburse for but also when I did have access. I had to call the garage security and constantly speak with a tech, explain the situation and call out the same data over and over. For both entering and exiting. Bottom line, make sure they issue you a garage key before accepting anything. Or else parking is going to be a hassle for you. Other than that rest of stay was up to expectations

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Great building, close to Yale but not in the best neighborhood (we were only comfortable walking alone to/from the hospital during daylight hours). Unit had some issues including not matching the photos and descriptions, cheap and not enough linen (no kitchen towels, only a few small bath and hand towels, no washcloths, no top sheets or extra sheets (and the one that was on my bed slipped off EVERY night)), badly damaged flooring, and a crappy washer/dryer that didn’t clean well and ate multiple items of clothing due to a gap between the tub and the housing. Many issues were attended to by the VERY kind and responsive Hyatus staff, but overall it was a disappointment. Looked like a luxury listing in a luxury building, but was neglected and in need of quite a bit of care and maintenance. Also it was SO HOT even in the dead of winter that with the heat turned off and windows open (which let in the city noise) I still had to go buy fans to be able to sleep comfortably. GREAT parking!

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Place was as described in photos. Clean, gym in building you can use complimentary. Would stay here again.

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Summary: I liked: I did not like:

Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return.

这是一套让人心情愉悦的好房子，不管是地理位置，还是屋内精致、整洁的环境，都值得打十分。服务团队回复及时，处理问题也相当迅速。我和家人，在这里度过了愉快的11天。再来纽黑文，还会选择这里！